Legal

Privacy Policy

A clear explanation of what information Visakan Toys and Fancy handles and how we protect it.

Effective date: 22 July 2026

Information we collect

We may collect information you provide when you create an account, place an order, contact support or browse our shop. This can include your name, email address, phone number, billing and delivery address, and support messages.

When you use our website, we may also process basic technical details such as device type, browser information and IP address to keep the store secure and working smoothly.

How we use information

We use your information to process orders, arrange delivery, send order updates, provide customer support, improve the shopping experience and meet legal obligations.

Sharing

We share only the information reasonably needed with trusted providers such as payment processors, shipping partners, hosting and communications providers. They may process information only for the relevant service. We may also disclose information when required by law.

Your choices

You can request updates to your account details or ask questions about your data by contacting us. We keep information only as long as needed for orders, support and legal requirements.